Question 1

What PPC Consulting Services do you offer?

Accepted Answer

All our micro-services are available as add-ons to your basic PPC Ninja Software. Examples incude Strategy Sessions PPC Account Audit Campaign Optimization Listing Optimization

Question 2

Do you accept credit cards?

Accepted Answer

Yes! We accept credit card payments via Stripe.

Question 3

How can PPC Ninja help me?

Accepted Answer

PPC Ninja is a PPC software and service provider for Amazon advertisers, by Amazon advertisers. We generate millions of dollars of revenue for our clients each year. It's our job to be aware of the rapid changes being made to Amazon's advertising platform. We offer a two-pronged approach to making an overall PPC management successful.    1) Offload repetitive tasks to software PPC Ninja offers software and consulting services to Amazon sellers. Use our advanced reporting and automation tools to save hundreds of hours you spend on needless clicks and report downloads.  ​ 2) Use humans to design a solid PPC strategy PPC Automation only works as well as your game plan. Poor campaign structures and processes render even the best automation tools useless. Ask for add-on Strategy Sessions, Account Audits or other Micro services to lay a solid foundation for your PPC. A good game plan will help you experience the lift in PPC sales that you've always dreamed of.

Question 4

When will I be charged?

Accepted Answer

At the end of our 14-Day free trial, you will be issued an invoice for the following month.

Question 5

What is included in PPC Ninja Software?

Accepted Answer

All plans include: Support for North America, Europe and Japan Fully functional 14-day free trial Reporting Tools Weekly Bid Change Recommendations

Question 6

How to track and analyze important PPC metrics

Accepted Answer

The PPC Ninja dashboard provides dynamic charting and an overview of your Key Performance Indicators (KPIs) for your Sponsored Products Ads. Select the appropriate market, select a date range for analysis and analyze your data visually.     Here is an  explanation of each metric and how to use it for analysis. ACoS All SKU Sales of other SKUs that Amazon attributes to an ad are included in this calculation of ACoS. This metric is particularly useful to business owners who want to know the cost and impact of your ad generated sales, not just for the advertised SKU but also other products that might be similar or variations.   ACOS Same SKU This is simply a measure of the spend over sales for the advertised SKUs. This is a particularly important metric for PPC Managers who should be closely watching the effectiveness of ads effectiveness for the advertised SKU, in terms of keyword relevancy and listing effectiveness, not just the overall impact on all-SKU sales.   Conversion Rate Amazon’s typical conversion rate is about 10%. If you are above this, keep up the good work. If below, you need to work listing optimization, which includes ensuring that keywords that well converting PPC terms are included on the listing in exact phrase order in one of the indexed fields. At this point we have tested the following fields to be fully indexed: Title, Bullets, Search Terms, Subject Matter and Product Description (even if you have EBC content)   Conversions (Units) This is the number of units you sold within the selected time period   CTR (Click Through Rate) CTR is a ratio of the number of clicks to the number of impressions. The average CTR on Amazon is .5%. This means that for every 1000 people who saw your ad, 5 of them clicked. If your CTR is above this value that’s great, if it’s below this value, try to improve the quality of your offer, which includes your Main Image, Title. Price and Review Rating as these are the things that buyers judge your ad by, before they click on it. CTR is one of those metrics that Amazon uses to decide how relevant your keyword is. For example, if your keyword is “potato chips” but your product is “potato slicer” you may not get many clicks and Amazon will factor your low CTR into the keyword’s relevancy score.   Impressions Impressions represent the number of times your ads were shown to shoppers. This number tends to be pretty large given that Amazon has millions of buyers and ads server to them 24 hours a day on different devices. On mobile devices, an impression is counted even if buyers scroll through quickly. A catchy main image that follows Amazon’s image guidelines is important.   Sales The $ value of the sales within the selected time period    Spend The $ value of the spend within the selected time period   Sales Trends Located in the left pane, this is a unique view of PPC sales by date and ASIN that you won’t find anywhere on Amazon. We consolidate your PPC sales data per product, even if that product is advertised in multiple campaigns.   A good way to analyze performance over time is to pick a date range that you want to analyze and pick an appropriate aggregation, such as daily, weekly, or monthly

Question 7

How do I perform bulk operations with PPC Ninja?

Accepted Answer

PPC Ninja is all about bulk operations to help you save time. Adjust multiple bids and budgets that meet certain criteria by simply filtering, selecting and adjust in bulk. For example, select all keywords that have an ACoS > 70% by typing 70 in the ACoS column. Then select the relevant items you want to perform a bulk operation with, by clicking on the selection checkbox. Next, chose the bulk action you want to perform.       You can also refer to this article on Bulk Operations with Amazon Seller Central.

Question 8

How do I optimizing bids with PPC Ninja

Accepted Answer

PPC Ninja provides daily bid change recommendations, with easy bulk operations that save you time. We analyze your data based on a Data Sufficiency model at the keyword level so that we have enough data to provide meaningful adjustment recommendations.   Our recommendations are based on a comparison of your current ACoS with your target ACoS. It is important to set a reasonable Target ACoS based on what your current ACoS is. If you Target is too low when the current ACoS is too high then the recommendations generated might be too low and make the keyword drop off a cliff in terms of impressions.   Each recommendation comes with a 'Reason’ field to help you make the decision of whether to accept or reject. In addition, you can also access all the vital statistics about that keyword, such as the number of clicks it received, the number of impressions it had, the sales, ACoS, Cost Per Click values. It’s also easy to override the bid change value to one of your choice. Simply click on Override in the New Bid column.      Look at the New Bid column and verify if the change we suggested is valid. Then, simply accept, reject or override it. Analyze the contextual data we provide, such as ACoS or sales to make your decision. We also provide Amazon’s recommended keyword bid range as a reference. If you have set up any additional modifiers for bids by placement, or any dynamic bidding strategies, those could further alter your base bid in real time.  Make changes to your bids row by row or in bulk. It’s that simple. We’ll send you email reminders each week.  All your bid changes made within PPC Ninja or elsewhere (Such as another tool, Amazon Campaign Manager etc) get automatically recorded in the keyword performance charts.

Question 9

Why do I have so many Zero Impression keywords and how do I manage them?

Accepted Answer

Did you ever wonder why SO many of your keywords never get ANY impressions? Well there is a reason for that and is deeply rooted in the AI based algorithms that find buyer search matches for your keywords.   Amazon treats your keywords as a pool to pick from. Based on your budget, it serves impressions to a few at first, learns how they performed, then shows more of the ones that did and less of the ones that didn't, till you are left with a whole bunch of keywords that never got any love. These may be perfectly good keywords and PPC Ninja wants to give them a second chance.   We highlight 60-day zero impression keywords, and make it super easy for you to move them to new campaigns that allows them a second chance. Access these from the Zero Impression Keywords Section on the left navigation bar.

Question 10

How far back does PPC Ninja data look back?

Accepted Answer

When you first sign up with PPC Ninja, our system will pull in 60 days of back data, the max that Amazon allows. From then on, all the data is available all the way to that starting point. You can export all your data, including your search terms reports at any time, unlike Amazon who will restrict the look back to only 60 days at the point when you request any report.

Question 11

How do I get new keyword suggestions with PPC Ninja

Accepted Answer

The long way to discover good keywords is to download your search term reports frequently and piece all the csv files together. This is not only time consuming but also requires advanced Excel skills that you or your VAs might not have.   The easy way is to visit the Search Terms view on the left nav bar in PPC Ninja, where we provide you a repository of all your buyer search terms over time, and by campaign. Sorting this view by sales descending and filtering on an ACOS values can help you identify good search terms that are candidates for keywords to add to manual campaigns.   But there is an EVEN better way that we provide within the Discover Keywords view. We identify keywords that had at least 2 orders in the past 60 days, then check against every campaign that contains the advertised product to ensures that those keywords are unique. This step alone can save you tons of time. If no search terms met this criteria the view will be empty.

Question 12

How frequently does PPC Ninja data sync with Amazon

Accepted Answer

As soon as you sign-up for a PPC Ninja account, our engine begins a 2-way sync with Amazon data through APIs. Any changes you make on PPC Ninja are pushed to Amazon within a few minutes. Any structural changes you make to keywords, adgroups, campaigns, bidding strategies etc. on Amazon are reflected in PPC Ninja every 6 hours. PPC data is polled several times a day and includes values such as impressions, clicks and sales. Bid recommendations are made daily based on observing data over 90 days to determine data sufficiency. If a keyword has enough data it is picked for analysis against your target ACoS, or if there are zero sales then we recommend a change if it is bleeding money in that state.

Question 13

How can I check the performance of each Campaign Placement?

Accepted Answer

There are several placements on the Amazon platform where your Sponsored Product Ads are served. Try doing a browser-based search on the word "Sponsored" and you'll see at least 16 ads any search results page. But that's not all, your sponsored ads can show up on the add-to-cart page, the right rail under the buy-box, on non-search result pages such as detail pages, as well as off-Amazon.   Up until 2018 we had very little insight into how placements worked. But starting January 2019, Amazon started providing a little more insight into placements. Essentially they started sharing performance metrics on 3 placements: 1. Top of Search 2. Product Pages 3. Rest of Search   To learn about the best ad placements, refer to the study we conducted here.   PPC Ninja helps you manage Placement Performance with the Campaign Placements view. Here you can quickly identify Placements that perform well or poorly and apply bulk adjustments to them.

Question 14

Identify Negative Keywords from Buyer Search Terms

Accepted Answer

PPC Ninja automatically downloads your Search Term report so you don't have to. You can analyse this data through our Search Terms UI to easily extract buyer searches that lost you money that you might want to add as negatives at the campaign or adgroup level.   For this step, set a filter on the ACOS column for what you might greater than an unacceptable value such as 70%. Or you can look for keywords with clicks and no sales over a one month period (for example) and then identifying keywords with greater than, say, 20 clicks. All the buyer search terms that meet this criteria will be selected. Now go through this list to see if there is a pattern of bad clicks with poor sales conversions, or if the buyer search term leading to clicks are simply irrelevant to that keyword or auto-campaign. These are candidates for negative keywords. You can simply add them as negatives by clicking in the select check box and applying a bulk operation for adding as negatives.        Another way is to simply view the Manage Bleeding Search Terms tab in the left pane which is a pre-curated view for search terms with 15 clicks and no sales, or search terms with ACoS above Target ACoS.

Question 15

How can I identify my best performing keywords

Accepted Answer

The Keywords sub-menu in the left pane is a giant list of all your keywords across all campaigns and ad groups. This list is updated daily and contains vital statistics of every keyword. Select an appropriate time range for analysis and sort by ACoS, Sales and CPC to find your best performing keywords.        One of the ways this view is helpful, is that it cuts across all campaigns and provides you a single view. So for example you want to see how your “usb cable” keyword is doing across all your different campaigns for cables, you can view and compare them all here.   Additionally, enclosing the keyword you are analyzing, within double quotes will search for that terms as a stand-alone keyword.

Question 16

Can I change the name and other details about my campaigns within PPC Ninja?

Accepted Answer

Yes! PPC Ninja has a two-way sync with Amazon Seller Central Campaign manager.  This means that any changes you make to your campaigns within PPC Ninja are automatically reflected on Seller Central.  There are a variety of changes you can make right from within the Campaigns view. You can change the - Name of a campaign by double clicking on the name field - Maximum daily budget - Bidding Strategy - Placement modifiers  The fact that you can do all of this in one place across all your campaigns is a huge time saver. To create new campaigns simply use our +Campaign Wizard.

Question 17

Can I change bidding strategies and placement bid modifiers in bulk?

Accepted Answer

For Sponsored Product ads, you can now make bulk adjustments to Bidding Strategies, that include one of “Dynamic-Down Only”, “Dynamic -Up/Down” and “Fixed Bids”.   You can also change your Placement Modifiers for “Top of Search” and “Product Pages” eeasily and in bulk from from within the Campaigns view as well as the Campaign Placements view.     As to which bidding strategy is the most suitable for your campaigns, refer to this articleon our blog.

Question 18

What is included in PPC Ninja Software?

Accepted Answer

All plans include: Support for North America, Europe and Japan Fully functional 14-day free trial Reporting Tools Weekly Bid Change Recommendations

Question 19

What PPC Consulting Services do you offer?

Accepted Answer

All our micro-services are available as add-ons to your basic PPC Ninja Software. Examples incude Strategy Sessions PPC Account Audit Campaign Optimization Listing Optimization

Question 20

When will I be charged?

Accepted Answer

At the end of our 14-Day free trial, you will be issued an invoice for the following month.

Question 21

Do you accept credit cards?

Accepted Answer

Yes! We accept credit card payments via Stripe.

Question 22

How can PPC Ninja help me?

Accepted Answer

PPC Ninja is a PPC software and service provider for Amazon advertisers, by Amazon advertisers. We generate millions of dollars of revenue for our clients each year. It's our job to be aware of the rapid changes being made to Amazon's advertising platform. We offer a two-pronged approach to making an overall PPC management successful.    1) Offload repetitive tasks to software PPC Ninja offers software and consulting services to Amazon sellers. Use our advanced reporting and automation tools to save hundreds of hours you spend on needless clicks and report downloads.  ​ 2) Use humans to design a solid PPC strategy PPC Automation only works as well as your game plan. Poor campaign structures and processes render even the best automation tools useless. Ask for add-on Strategy Sessions, Account Audits or other Micro services to lay a solid foundation for your PPC. A good game plan will help you experience the lift in PPC sales that you've always dreamed of.

Question 23

Can I insert an image, video, or gif in my FAQ?

Accepted Answer

Yes. To add media follow these steps:  1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.

Question 24

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps:  1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.

Question 25

How do I edit or remove the “FAQ” title?

Accepted Answer

You can edit the title from the Settings tab in the app.  If you don’t want to display the title, simply disable the Title under “Info to Display”.

Question 26

What is an FAQ section?

Accepted Answer

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.